null Skip to main content

Shipping & Returns


When you place an order, the estimated shipping costs and delivery dates will be shown on the shipping quotes page based on the availability of your items and the shipping options you choose.

Once the order is placed, we will send you an Order Confirmation by email. It will take 48 hours (Monday through Saturday) to dispatch your items. Tracking emails will be automatically sent to you when your order ships. You can follow the tracking instructions to track the order.

Fill My Box

Our "Fill My Box" service allows you to open a box for 4 weeks, purchase and fill in stationery items whenever you want, and pay the shipping fees all at once when you close the box. Please read the details before choosing this option.

Click & Collect

Address: 39 Av. des Grands Moulins de Paris, 59520 Marquette-lez-Lille
When you place the order, please write in the Order Comments to specify the date and time that you want to drop by and pick up your order.

Home Delivery / Pickup Points


Shipping Method

Shipping Time

Free Shipping for orders over

Metropolitan France,
Corsica, Andorra & Monaco

Home Delivery: Lettre Verte Suivi,
Colissimo or Colis Privé

2-4 working days EUR 55

Pick-up Point: Mondial Relay, 
Chrono Shop2Shop or Colis Privé

2-5 working days

French Guiana & Polynesia Home Delivery: Lettre Verte Suivi or Colissimo

3-18 working days

EUR 80

Belgium, Germany, Netherlands, Portugal, 
Spain, Austria, Italy & Luxembourg

Home Delivery: La Poste or Mondial Relay

3-8 working days

EUR 80

Pick-up Point: Mondial Relay or Chrono 2Shop

4-5 working days
Other EU Countries

Home Delivery: La Poste

3-8 working days

EUR 85 or equivalent
→ CZK 2080
→ DKK 635
→ HUF 32100
→ PLN 370
→ SEK 955

Pick-up Point: Chrono 2Shop

6-7 working days
Switzerland Home Delivery: La Poste 3-8 working days CHF 70
United Kingdom 3-8 working days GBP 75
United States 5-8 working days USD 150
Canada 5-8 working days CAD 110
Rest of the World 5-8 working days -


Return Policy

If you need to return an item, please READ ALL the information below and Contact Us with your order number as well as information about the product you wish to return. We will promptly provide you with instructions on how to return the items in your order.

You can return most new unopened items within 14 days from the date of delivery for a full refund, with the responsibility of paying the return shipping costs. If the return is the result of an error on our part (receipt of an incorrect or defective item, etc.), we will bear the return shipping costs.

Returns are to be made in their original condition and complete (packaging, accessories, instructions ...) allowing their remarketing in new condition, accompanied by the purchase invoice. Damaged, soiled or incomplete products are not allowed to be returned. 

Please note that shipping charges are non-refundable, only product cost will be refunded. Your refund will be assured within 4 weeks of delivery of your package to the carrier in charge of the return, but in many cases you will receive your refund earlier. This period includes the delivery time for us to receive your return from the sender (5 to 10 working days), the processing time of your return once we have received it (3 to 5 working days) and the time it takes for our refund request to be processed by your bank (5 to 10 working days).